Description

Provide technical support, systems administration, and information services across a multi-vendor environment.

Responsibilities

• Setup, configure, and maintain PC, Mac, and Chrome hardware, software, and peripherals.
• Troubleshoot network, enterprise, and third-level engineering issues.
• Develop, test, and deploy workstation OS level images.
• Manage access control and anti-virus monitoring to ensure corporate security.
• Document all support requests in the IT ticketing system and maintain the knowledge base.

Required Skills

• 5+ years of experience supporting multi-vendor (PC/Mac/Chrome) hardware and mobile devices.
• Extensive experience with systems administration and service desk operations.
• Proficiency with Active Directory (AD) and Office 365.
• Hands-on experience with Okta, Wi-Fi, and VoIP.
• Solid understanding of networking fundamentals and video conferencing.
• Experience managing inventory and IT procurement processes.
• CompTIA or Microsoft certification (e.g., A+, Network+, MCP).

Preferred Skills

• Any Graduate degree.

Key Skills

Education

Any Graduate