Description

You will provide technical support, systems administration, and information services across a multi-vendor environment.

This role is on-site.

Responsibilities

• Setup, configure, and maintain PC, Mac, and Chrome hardware, software, and peripherals.
• Troubleshoot network, enterprise, and third-level engineering issues.
• Develop, test, and deploy workstation OS level images.
• Manage access control and anti-virus monitoring to ensure corporate environment security.
• Document all support requests in the IT ticketing system and maintain the internal knowledge base.

Required Skills

• 5+ years of experience with multi-vendor hardware (PC/Mac/Chrome) and mobile device deployment.
• Hands-on experience with Active Directory (AD) and Office 365.
• Proficiency with Okta, Wi-Fi, and VoIP technologies.
• Strong understanding of networking fundamentals and video conferencing/AV systems.
• Experience with systems administration, inventory management, and service desk workflows.
• CompTIA or Microsoft certification (e.g., A+, Network+, MCP).
• Ability to perform procurement duties, including managing POs and vendor discrepancies.

Preferred Skills

• Experience supporting cloud-based platforms such as Box and 8x8.

Key Skills

Education

Any Graduate