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Helpdesk Lead
Woburn, MA, USA
Posted On: 15+ days ago
Experience: 5+ years
Availability: Hybrid
Openings: 1
Category: HelpDesk
Tenure: No Preference/Any
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Description
You will lead technical support operations and hands-on troubleshooting for local users.
Responsibilities
- Perform hands-on troubleshooting for hardware and software issues.
- Manage and support audio visual systems.
- Maintain printer connectivity and resolve printing hardware issues.
- Support and troubleshoot T1V systems.
Required Skills
- 5+ years of technical support experience.
- Strong hands-on troubleshooting capabilities.
- Experience with Windows machines.
- Proficiency with Microsoft technologies.
- Background in audio visual systems.
- Experience with printer connectivity and troubleshooting.
- Ability to support T1V systems.
- Bachelor's degree or equivalent graduate level education.
Education
Any Graduate
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