Description

You will provide desktop, laptop, and thin client support both desk-side and remotely.

Responsibilities

• Install, patch, and troubleshoot Windows 7/10 systems.
• Troubleshoot issues across Microsoft 2019, Office 365, Microsoft Edge, and Google Chrome.
• Configure and troubleshoot Windows networking (TCP/IP).
• Install, troubleshoot, and support in-house and third-party software, including printer issues.

Required Skills

• 4+ years experience in PC support (desktop/laptop/thin client).
• 4+ years experience with Windows 7/10 installation, patching, and troubleshooting.
• 4+ years experience troubleshooting Microsoft 2019.
• 4+ years experience configuring and troubleshooting Windows networking (TCP/IP).
• Thorough understanding of Microsoft Active Directory (client-side).
• Experience supporting Apple devices (iPad, iPhone) and Google Workspace.
• Experience implementing hard drive encryption, specifically Bitlocker and McAfee.
• 4+ years experience providing support using remote tools.

Key Skills

Education

Any Gradute