Description

Analyze HR Service Delivery (HRSD) processes and translate business requirements into functional specifications. Optimize workflows using ServiceNow expertise and resolve process issues.

Responsibilities

• Analyze HRSD processes and business requirements to identify improvement areas.
• Translate business needs into detailed functional specifications.
• Optimize HRSD processes leveraging ServiceNow platform capabilities.
• Collaborate with cross-functional teams and stakeholders to align on solutions.
• Identify and resolve business process issues to ensure operational efficiency.

Required Skills

• Proven experience as a Business Analyst in HR Service Delivery.
• Fluency in Spanish with excellent written and verbal communication skills.
• Residency in the LATAM or South American time zone.
• Strong analytical and problem-solving capabilities.
• Bachelor's degree in Business Administration or a related field.
• 3 years of relevant professional experience.

Preferred Skills

• Hands-on experience with the ServiceNow platform.

Key Skills

Education

Not specified