Description

You will manage identity and access rights across state applications, systems, and resources to ensure secure and compliant access control.

Responsibilities

• Manage user provisioning, deprovisioning, and access control using least privilege methodology.
• Perform daily backend tasks within the Identity Manager system.
• Conduct research and analysis to identify and resolve duplicate accounts.
• Support the development team by managing ticket backlogs for account verification, data correction, and agency transfers.
• Ensure compliance with internal policies, security standards, and regulatory requirements.

Required Skills

• 5+ years of experience in Information Technology, Information Security, or Identity and Access Management.
• Hands-on experience with Active Directory and CA Service Desk.
• Proven experience operating identity and access processes for email, collaboration platforms, and cloud-based solutions.
• Strong troubleshooting skills involving networking and computer systems.
• Deep understanding of security rights, permissions, groups, and identity management backend operations.
• Ability to communicate technical concepts to individuals with varying levels of technical understanding.
• Bachelor’s degree in Computer Science, Information Technology, or equivalent work experience.

Preferred Skills

• Experience configuring or customizing OneIdentity products, including Safeguard, Identity Manager, and Password Self Service.
• Knowledge of Statewide CISPs and Acceptable Use Policy (AUP) regulatory guidelines.

Key Skills

Education

Any Graduate