Description

You will own the IAM metrics program, bridging data collection, business analysis, and application support.

Responsibilities

• Collect and report monthly IAM metrics by collaborating directly with metric owners and subject matter experts.
• Analyze current processes to recommend improvements and define business and system requirements through user interviews and use case development.
• Code and maintain business application programs based on functional specifications.
• Manage project documentation, issue logs, and business analysis plans.
• Conduct research on industry practices and benchmarking data to mature the IAM metrics program.

Required Skills

• 5+ years of experience in Data Analytics with a strong background in IAM concepts.
• Proven project management (PM) skills with experience in the analysis and testing phases of the development cycle.
• Ability to research and resolve technical and business issues independently.
• Bachelor's degree or equivalent graduate level education.

Preferred Skills

• Experience writing Standard Operating Procedures (SOPs).
• Background in process improvement.

Key Skills

Education

Any Graduate