Description

You will manage customer relationships and guide technical implementations within the Identity and Access Management domain.

Responsibilities

• Conduct IAM maturity assessments covering CIAM, IGA, and PAM for new customers.
• Guide clients through greenfield IAM implementations or migration projects.
• Define high-level requirements and perform tool evaluations to select appropriate IAM solutions.
• Monitor customer health metrics and regulatory requirements to mitigate risks and ensure compliance.
• Act as a Business Analyst or Project Team Leader during new IAM project implementations.

Required Skills

• 5+ years of experience in Identity and Access Management (IGA, CIAM, PAM) or a related Cybersecurity IT domain.
• Deep understanding of IAM concepts including authentication, authorization, SSO, MFA, and identity governance.
• Experience in customer-facing roles such as customer success, account management, or technical support.
• Working knowledge of IAM tool stacks like OneIdentity, Forgerock, Ping, or Sailpoint.
• Proficiency in Access Management and IAM maturity assessments.
• Strong presentation and communication skills.
• C1 level German and professional English proficiency.
• Any graduate degree.

Key Skills

Education

ANY GRADUATE