Description

You manage the IAM team while ensuring operational delivery of access and identity services.

Responsibilities

• Coordinate and monitor day-to-day end user support across channels (Slack, email, tickets), ensuring timely resolution of access requests and technical issues.
• Lead backlog management and sprint planning, translating strategy into actionable work items.
• Provide first-level management for executing Regulatory and Audit requirements, including control reviews and findings remediation.
• Engage in design discussions, testing, and validation of IAM product enhancements and upgrades to support Engineers and Developers.
• Oversee personnel management, including performance reviews and team communication.

Required Skills

• 5+ years of experience in IAM demonstrating strong IAM acumen.
• Experience with IAM Identity Governance tools, specifically SailPoint IIQ, ForgeRock AM, and Entra ID.
• Proficiency with work prioritization methodologies and Jira/Agile practices for backlog management.
• Experience managing regulatory and audit requirements.
• Ability to write end-user job aids, knowledge articles, and audit preparation documentation.
• Knowledge of core IAM concepts and Access management.

Key Skills

Education

Bachelor's degree