Description

DAY-TO-DAY RESPONSIBILITIES

·       Lead day-to-day delivery of IAM operations, ensuring adherence to contractual SLAs, operational KPIs, and client quality standards.

·       Manage incident, request, problem, and change management processes within ITIL-based environments for IAM platforms.

·       Manage and mentor the onsite IAM delivery team, balancing workloads, setting priorities, and driving performance.

·       Serve as the primary onsite point of contact and liaison between the client, onshore/offshore delivery teams, and Accenture leadership.

·       Drive governance, solution architecture reviews, identity lifecycle management, access governance, and privileged access management (PAM) initiatives.

·       Support audit, compliance, and security risk remediation activities across identity and access management controls.

REQUIRED SKILLS (MUST REFLECT IN THE RESUME IN ORDER TO BE CONSIDERED)

·       Identity & Access Management (IAM) leadership & delivery – 10+ years of overall IT experience

·       Saviynt Identity Governance and Administration (IGA) / Saviynt Identity Cloud – Hands-on / SME level

·       Identity Lifecycle Management & Access Governance – 5+ years

·       ITIL Service Delivery & Operational Management – 5+ years

ADDITIONAL DESIRED SKILLS

·       CyberArk Privileged Access Management (PAM)

·       Okta Identity and Access Management

·       Microsoft Entra ID (Azure AD), Conditional Access, SSO, and MFA

·       Identity Federation Protocols (SAML, OAuth, OIDC)

Key Skills

Education

Bachelor’s degree