Description

Development & Enforcement
Design, implement, and support IAM solutions across PCW & H100 GCP landing zones and hybrid identity environments.
Administer and maintain Microsoft Entra ID and Active Directory services, including federation, synchronization, and authentication services.
Implement IAM standards, access controls, and security policies aligned with enterprise architecture and compliance requirements.
Support the IAM tiering model (ADR-016), including role-based access controls, group-based permissions, and privileged access controls.
Assist in Active Directory security hardening, identity governance, and compliance-related activities.
Configure and manage Privileged Access Management (PAM) capabilities for administrative and elevated access scenarios.
Participate in secure identity integrations across cloud and on-premises platforms.

Collaboration & Expertise
Serve as a senior technical resource for IAM-related projects, incidents, and operational support activities.
Collaborate with Security, Infrastructure, Compliance, Audit, and Application teams to implement identity and access controls.
Support access governance processes, entitlement reviews, and compliance initiatives.
Provide subject matter expertise on IAM technologies, authentication methods, access management, and identity lifecycle processes.
Partner with project teams to ensure IAM requirements are incorporated into new solutions and system deployments.
Support audit activities and provide evidence for regulatory and compliance reviews, including HIPAA and SOX requirements.

Analysis & Configuration
Configure and maintain Active Directory organizational units, Group Policy Objects (GPOs), security groups, and delegated administration models.
Analyze and troubleshoot authentication, authorization, provisioning, and federation issues across multiple platforms.
Perform access reviews and assist in remediation of excessive, unused, or inappropriate access.
Monitor identity-related security events, audit logs, and privileged access activities.
Support IAM configurations for GCP IAM, cloud identity federation, and secure access models.
Assist with emergency access accounts and privileged access procedures.
Ensure IAM configurations follow least-privilege and Zero Trust security principles.

Operational Support
Provide advanced operational support for IAM platforms, including Active Directory, Entra ID, PAM, and cloud IAM services.
Participate in on-call support and incident response activities for critical identity-related services.
Develop and maintain standard operating procedures, technical documentation, and support runbooks.
Assist with Active Directory backup, recovery, disaster recovery testing, and business continuity activities.
Support employee onboarding, offboarding, role changes, emergency terminations, and high-risk access revocations.
Track and report IAM operational metrics, service performance, and support activities.
Participate in root cause analysis and remediation efforts following IAM-related incidents.

Mentorship & Training
Provide guidance and technical support to junior and mid-level IAM engineers and administrators.
Share IAM best practices, implementation standards, and security recommendations across technical teams.
Contribute to IAM documentation, standards, and operational procedures.
Support knowledge transfer activities and training initiatives related to identity services and technologies.
Assist project teams and stakeholders in understanding IAM requirements and security controls.
Provide team lead support for contingent workers across multiple agencies, as assigned.

Innovation and Research
Support IAM automation initiatives related to provisioning, deprovisioning, access reviews, and reporting.
Identify opportunities to improve IAM processes, reduce manual effort, and increase operational efficiency.
Evaluate emerging IAM and PAM technologies and contribute recommendations for adoption.
Participate in proof-of-concept activities and testing of new identity solutions and security capabilities.
Contribute to continuous improvement efforts focused on strengthening security, compliance, and user experience.

Strategic Planning
Support execution of IAM roadmaps and modernization initiatives.
Assist with identity platform enhancements, cloud migration projects, and access governance improvements.
Contribute to IAM maturity initiatives focused on automation, compliance, operational efficiency, and security.
Participate in long-term planning and capacity discussions for identity services and infrastructure.
Help ensure IAM solutions align with business, security, and regulatory requirements.

Qualifications
Basic Qualifications
5 years of experience in Identity and Access Management (IAM), Information Security, Directory Services, or a related technical discipline.
Hands-on experience supporting and administering Microsoft Active Directory and Microsoft Entra ID.
Experience implementing and supporting hybrid identity environments, federation services, and modern authentication technologies.
Experience with Google Cloud Platform (GCP) IAM or comparable cloud identity platforms.
Experience supporting Privileged Access Management (PAM) processes and privileged account controls.
Knowledge of identity lifecycle management, access provisioning, deprovisioning, role-based access control (RBAC), and access governance processes.
Understanding of authentication and authorization protocols including SAML, OAuth, OpenID Connect (OIDC), LDAP, and Kerberos.
Experience supporting compliance and audit activities within regulated environments such as HIPAA and SOX.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent communication and collaboration skills with the ability to work effectively across technical and business teams.

Preferred Qualifications
Experience with GCP Config Connector (KCC) IAM resources.
Familiarity with Wiz IAM, Security Command Center, and cloud security monitoring tools.
Experience with CyberArk, HashiCorp Vault, Delinea, BeyondTrust, or similar PAM solutions.
Experience with Identity Governance and Administration (IGA) platforms.
Experience with automation and scripting using PowerShell, Python, Terraform, or Infrastructure-as-Code tools.
Industry certifications such as SC-300, Security+, AZ-500, CISSP, CISM, Microsoft Security, or GCP Security Engineer certifications.
Experience working in healthcare, life sciences, financial services, or other regulated industries.

Education
Bachelor's degree in Computer Science, Information Technology, Information Security, Engineering, or a related field, or an equivalent combination of education and relevant work experience.

Professional certifications related to IAM, cybersecurity, cloud technologies, or systems administration are preferred

Key Skills

Education

Bachelor's degree