Description

You will own the operational support and maintenance of Identity and Access Management (IAM) and Identity Directory Management (IDM) platforms.

Responsibilities

• Provide operational support for IAM/IDM systems including IBM Tivoli (IBM Security Verify), Okta, and Entra ID.
• Perform user lifecycle management: provisioning, de-provisioning, access reviews, and role management.
• Troubleshoot and resolve authentication, authorization, and integration issues across various applications.
• Manage identity federation, SSO, MFA, and directory synchronization setups.
• Maintain system uptime, manage patching, and oversee backup/recovery processes for IAM systems.

Required Skills

• 5+ years of hands-on experience supporting IAM/IDM platforms.
• Strong experience with IBM Tivoli Access Manager/IBM Security Verify configuration and troubleshooting.
• Hands-on experience managing Okta Identity Cloud, including SSO, MFA, and API integrations.
• Solid experience managing and troubleshooting Microsoft Entra ID (Azure Active Directory).
• Proficiency with authentication protocols: SAML, OAuth, OpenID Connect, LDAP, Kerberos.
• Familiarity integrating applications via SSO and identity federation.
• Experience with ticketing systems such as ServiceNow or Jira.
• Understanding of security best practices and compliance requirements (e.g., GDPR, SOX).

Key Skills

Education

Any Graduate