Description

Own the IBM SevOne platform configuration, polling policies, and alerting mechanisms for enterprise network infrastructure.

This role is remote.

Responsibilities

• Configure and maintain SevOne polling policies, threshold groups, device groups, and discovery profiles.
• Define device-class-based threshold profiles and implement flap detection with alert consolidation.
• Manage monitoring for WAN, campus, and data center infrastructure, including interface performance tuning.
• Implement BGP adjacency alerting with hold-down timers and lead root cause analysis for recurring issues.
• Maintain device lifecycle and integrate SevOne with PagerDuty via webhooks for severity mapping and routing.

Required Skills

• 8+ years of experience with IBM SevOne administration and configuration.
• Strong knowledge of network protocols: BGP, SNMP, ICMP (including confirmation logic).
• Experience configuring SNMP traps, WMI, and agent-based monitoring methods.
• Proven track record in enterprise network monitoring across WAN, DC, and campus environments.
• Experience integrating monitoring tools with PagerDuty or ServiceNow.
• Strong troubleshooting and root cause analysis skills for network and circuit issues.

Preferred Skills

• Experience designing and maintaining SevOne operational dashboards.
• Knowledge of implementing alert deduplication and routing rules based on device criticality.

Key Skills

Education

Any Graduate