Description

You will own production support and operational management for IBM Sterling File Gateway (SFG).

Responsibilities

  • Troubleshoot, optimize, and resolve issues related to file transfers, routing rules, and partner configurations.
  • Guide development and infrastructure teams on SFG integration best practices and connectivity.
  • Manage communication channels and protocols (SFTP, FTPS, HTTPS) for secure partner and internal data exchange.
  • Work with networking and cloud teams to ensure proper connectivity between SFG and AWS-hosted applications.
  • Participate in on-call rotation for production incident response and escalation support.

Required Skills

  • 5+ years of experience with IBM Sterling File Gateway (SFG) implementation and administration.
  • Strong knowledge of file transfer protocols (SFTP, FTPS, HTTPS, AS2, etc.).
  • Hands-on experience with AWS networking and connectivity concepts (VPC, VPN, Direct Connect, Security Groups, etc.).
  • Proven background in production support, troubleshooting, and root cause analysis in large enterprise environments.
  • Familiarity with Sterling B2B Integrator (SBI), PGP encryption, and certificate management.
  • Strong scripting and automation skills (Shell, Python, or similar).

Key Skills
Education

Any Gradute

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