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Ventures Unlimited Inc. Logo
IBM Sterling File Gateway Support Analyst

Ventures Unlimited Inc.

 

Seattle, WA, USA

Posted On: 3 days ago
Experience: 7+ years
Availability: Hybrid
Openings: 1
Category: Tech Support Analyst
Tenure: Full-time Only
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Description

You will provide 24/7 technical support and engineering for Managed File Transfer (MFT) solutions on a rotational basis.

This role is on-site.

Responsibilities

  • Manage platform infrastructure including security patches, password updates, and certificate updates.
  • Configure Sterling Control Center rules, actions, and reporting using Jasper Suite.
  • Execute prerequisite tasks for major software releases.
  • Handle incident and change management via ServiceNow.

Required Skills

  • 7+ years engineering and supporting IBM Sterling File Gateway.
  • Working knowledge of IBM Sterling suite (B2Bi Integrator, SEAS, SSP, SPS, Secure Reverse Proxy Engine).
  • Proficiency in secure protocols: FTP, SFTP, FTPS, SSH, SSL, HTTPS, and AS2.
  • Strong Unix skills: shell scripting, process management, and system health monitoring.
  • Experience with SQL Server and Oracle database table construction and troubleshooting.
  • Hands-on experience with Splunk for observability, log management, and regex.
  • Knowledge of cryptographic standards (PGP, FIPS, key exchanges, ciphers).
  • Experience with OpenShift cloud implementations.

Preferred Skills

  • Bachelor of Computer Science or any graduate degree.

Education

Any Graduate

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