Description

Maintain global ICT infrastructure and provide technical support for in-office, remote, and customer-site colleagues.

Responsibilities

• Set up and support hardware including laptops, desktops, iPhones, printers, and video conference systems.
• Manage software suites such as Office 365, client security, and mobile device management.
• Resolve internal support requests via the ticketing system.
• Contribute to ICT projects, defining hardware/software standards and deployment automation.
• Build and maintain networks with internal teams and external suppliers.

Required Skills

• 5+ years of experience in technical support or similar ICT roles.
• Practical and theoretical knowledge of Windows desktop OS and client systems.
• Proficiency with Office 365 and various PC software.
• Experience using ticketing systems to manage support requests.
• Fluency in English and Dutch, both written and verbal.
• Valid driver license.
• ICT certification or equivalent professional experience.
• Degree or any graduate level education.

Preferred Skills

• Knowledge of Apple iOS and MacBook deployments.
• Experience with VMWare and Microsoft PowerShell.
• Familiarity with Papercut, Microsoft Teams Rooms, and Lansweeper.

Key Skills

Education

Any Graduate