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ICT Support Engineer

OMP

 

Antwerp, Flemish Region, Belgium

Posted On: 1 day ago
Experience: 5+ years
Availability: Onsite
Openings: 1
Category: Support Engineers
Tenure: No Preference/Any
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Description

Maintain global ICT infrastructure and provide technical support for in-office, remote, and customer-site colleagues.

This role is on-site.

Responsibilities

  • Set up and support hardware including laptops, desktops, iPhones, printers, and video conference systems.
  • Manage software suites such as Office 365, client security, and mobile device management.
  • Resolve internal support requests via the ticketing system.
  • Contribute to ICT projects, defining hardware/software standards and deployment automation.
  • Build and maintain networks with internal teams and external suppliers.

Required Skills

  • 5+ years of experience in technical support or similar ICT roles.
  • Practical and theoretical knowledge of Windows desktop OS and client systems.
  • Proficiency with Office 365 and various PC software.
  • Experience using ticketing systems to manage support requests.
  • Fluency in English and Dutch, both written and verbal.
  • Valid driver license.
  • ICT certification or equivalent professional experience.

Preferred Skills

  • Knowledge of Apple iOS and MacBook deployments.
  • Experience with VMWare and Microsoft PowerShell.
  • Familiarity with Papercut, Microsoft Teams Rooms, and Lansweeper.

Education

Any Graduate

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