Description

Manage identity and access across state systems to ensure users have the correct access at the right time.

Responsibilities

• Manage access for state applications, systems, and resources while ensuring strict compliance with internal policies and regulatory requirements.
• Perform daily backend tasks within the IAM Identity Manager system.
• Conduct research and analysis to identify and resolve duplicate accounts.
• Support the development team by clearing ticket backlogs related to account verification, data corrections, and agency transfers.
• Implement least privilege methodologies regarding security rights, permissions, and groups.

Required Skills

• 5+ years of experience in Information Technology, Information Security, or Identity and Access Management.
• Hands-on experience with Active Directory and CA Service Desk.
• Proven experience operating identity and access processes for Email, Collaboration Platforms, and cloud-based solutions.
• Experience working directly in the backend of Identity Management systems.
• Strong understanding of user provisioning, deprovisioning, and access control concepts.
• Technical troubleshooting skills involving networking and computer systems.
• Ability to communicate technical concepts to individuals with varying levels of technical understanding.
• Strong analytical, problem-solving, and process engineering skills.

Preferred Skills

• Experience configuring or customizing OneIdentity products, including Safeguard, Identity Manager, and Password Self Service.
• Knowledge of Statewide CISPs and Acceptable Use Policy (AUP) regulatory guidelines.

Key Skills

Education

Any Graduate