Description

Lead technical direction and development for ServiceNow implementations using the Utah version or newer.

Direct and coach developers on technical implementation and best practices. Lead requirements analysis and system design processes. Document, automate, and troubleshoot system processes using API and lifecycle management tools. Prioritize and manage multiple technical tasks effectively.

Responsibilities

• Direct technical implementation and coaching for developers.
• Lead requirements analysis and system design.
• Automate and troubleshoot system processes using APIs.
• Manage lifecycle tools including HP ALM.
• Resolve complex technical issues and prioritize tasks.

Required Skills

• Minimum 3 years of technical leadership experience.
• Minimum 3 years of experience directing and coaching developers.
• Minimum 3 years of experience in requirements analysis and system design.
• Minimum 3 years of subject matter experience with ServiceNow Utah or newer.
• Minimum 2 years of experience with REST and SOAP APIs.
• Hands-on experience with Open API and HP ALM.
• Strong problem-solving and interpersonal communication skills.
• Any graduate degree.

Preferred Skills

• Previous experience in the Telecom industry.

Key Skills

Education

ANY GRADUATE