Description

Manage multiple client projects from implementation through to ongoing support, ensuring successful software deployment and user adoption.

Responsibilities

• Oversee end-to-end software implementations and conduct user training for small to large-scale clients.
• Travel to client sites to gather project requirements and conduct on-site meetings.
• Maintain customer satisfaction through proactive follow-up, responsive communication, and expectation management.
• Deliver training sessions and support diverse client bases across various industries.
• Balance independent work with team collaboration to meet project deadlines.

Required Skills

• Strong knowledge of the ERP domain, specifically within Manufacturing, Construction, or Project-based industries.
• Proficiency with SQL Server for database management and queries.
• Experience using Crystal Reports for generating and managing reports.
• Proven client management skills with a track record of maintaining positive relations.
• Excellent verbal and written communication skills for effective client interaction.
• Ability to manage multiple projects simultaneously in a dynamic environment.
• Any Graduate degree.

Key Skills

Education

ANY GRADUATE