Description

You design and develop written and visual product information, including guides and online help systems, for various technical and non-technical audiences.

Responsibilities

• Design and develop product-related information (guides, help systems) for end users and engineers.
• Communicate complex technical information clearly for both technical and non-technical readers.
• Collaborate with SMEs, Support, and Product Management to gather and present accurate product information.
• Create and adapt style guides to maintain document consistency across teams.
• Manage timelines for documentation deliverables to meet project milestones.

Required Skills

• Minimum 4-6 years of related experience.
• Any Graduate degree in Technical Communications, Computer Science, or related field.
• Proven exceptional written and verbal communication skills.
• Strong understanding of network infrastructure, including network hardware and software.
• Experience using documentation platforms (e.g., MadCap Flare, Oxygen).
• Familiarity with collaboration platforms like Confluence, SharePoint, and Jira.
• Demonstrated basic understanding of version control systems like Git.
• Proficiency in editing for grammar, structure, and technical accuracy.

Key Skills

Education

Any Graduate