Description

You will manage complex IT infrastructure projects involving server, storage, and network implementation within an O&M environment.

Responsibilities

• Implement and migrate servers, storage, and network infrastructure following established best practices.
• Provide Tier 3 and Tier 4 technical support and in-person help desk assistance during migrations.
• Troubleshoot complex network issues and manage high-availability, redundant architectures.
• Analyze, validate, and manage technical requirements through direct customer interaction.
• Document and maintain IT policies, procedures, and technical engineering diagrams.

Required Skills

• 3-5 years of experience supporting and migrating Office 365 and Microsoft Exchange (2010/2013).
• Advanced networking knowledge including VLANs, Routing, NAT, VPN, Cisco, and Celestix firewalls.
• Experience with Active Directory, Group Policy, and SSO or 2-Factor Authentication.
• Proficiency with SQL Server, Internet Information Server (IIS), and System Center.
• Hands-on experience with Dell SAN, Equalogic, and Power Vault versions.
• Strong technical documentation and diagramming skills using Visio.
• Ability to write administrative scripts in PowerShell, Perl, or VBScript.
• Knowledge of IT audit, control, governance, asset management, and change control.

Preferred Skills

• VMware ESXi 5-6 or Hyper-V experience.
• Security+ or Microsoft MCSA/MCSE certifications.
• Experience working within an ITIL Service Management organization or Six Sigma methodology.

Key Skills

Education

Any Graduate