Description

You will provide technical support for the operations environment and manage infrastructure integrity.

Responsibilities

• Monitor systems and take corrective action to minimize customer impact.
• Create and update internal tickets to document monitoring and recovery steps.
• Perform routine maintenance procedures according to established policy.
• Test and verify infrastructure to ensure it meets technical specifications.

Required Skills

• 5+ years of relevant experience.
• Bachelor's degree or equivalent experience.
• Basic knowledge of routing, switching, tunneling, and MPLS.
• Experience with security operations, engineering, and firewalls.
• Proficiency in Unix.
• Ability to function across expertise areas including Mainframe, Production Control, and Debit.
• Strong troubleshooting and problem-solving skills.
• Ability to work 12-hour shifts, including one weekend day per week and on-call rotations.

Key Skills

Education

Bachelor's