Description

You will serve as an expert IT Business Analyst for the IT Service Management / REMEDY Modernization project.

Responsibilities

• Elicit, analyze, and document business requirements and business rules from stakeholders and subject matter experts.
• Develop process models, workflow models, and business rules models.
• Create conceptual and logical data models, system context diagrams, and use case diagrams.
• Perform product scope management and requirements management.
• Deliver functional and technical design documentation to enable project completion.
• Facilitate meetings to translate business needs into approved product scope and requirements.
• Produce business process maps, as-is and to-be diagrams, and IT capability assessments.

Required Skills

• 5+ years of experience in Information Technology Business Analysis.
• Expertise in IIBA BABOK methodology.
• Proficiency in process mapping and workflow modeling.
• Experience with use case modeling and scope management.
• Ability to develop conceptual and logical data models.
• Experience using requirements management software such as Sparx Enterprise Architect or Jama.
• Knowledge of applying Revised Code of Washington (RCWs), OCIO Policies, and ETPMO Standards.
• Ability to produce system context diagrams and domain models.

Education

• Any Graduate

Key Skills

Education

Any Graduate