Description

You provide technical support and help desk services to end users.

This role is on-site.

Responsibilities

• Provide technical support and help desk assistance to users.
• Troubleshoot hardware and software issues.
• Apply customer service principles and best practices to all user interactions.
• Maintain intermediate-to-advanced proficiency in Microsoft Office 365 Suite.

Required Skills

• Minimum 2 years of help desk or technical support experience.
• Proficiency in troubleshooting technical issues.
• Strong command of Microsoft Excel.
• Strong command of Microsoft Word.
• Strong command of Microsoft PowerPoint.
• Strong command of Microsoft SharePoint.
• Bachelor's degree or any graduate level education.

Key Skills

Education

ANY GRADUATE