Description

Manage and maintain enterprise systems, supporting physical and virtual desktop environments for a global workforce.

Responsibilities

• Configure, install, and maintain enterprise systems, including end-user compute, licensing, software, SaaS applications, and Active Directory environments.
• Execute employee onboarding and off-boarding processes in accordance with IT policies.
• Support application development teams with DevOps processes, hardware/software implementation, documentation, and technical support.
• Monitor and alert using enterprise management utilities to ensure IT service KPIs and SLAs are met.
• Document internal processes and develop standard operating procedures (SOPs) for IT-related business processes.

Required Skills

• 5+ years of experience in IT system administration.
• Proficiency with AWS, Azure, and VMware.
• Experience with Hyper-V and virtual desktop environments.
• Strong knowledge of Linux, Unix, and Windows server systems.
• Hands-on experience with Network, Security, and Backup & Restore management.
• Ability to manage software licensing and SaaS applications.
• Competency in Linux System Administration and Network Administration.
• Understanding of Business Continuity and resource planning.
• Ability to work with KPIs and SLAs to maintain service standards.

Preferred Skills

• Relevant IT certifications.

Key Skills

Education

Any Graduate