Description

Key Skills: LogicMonitor, Splunk, Infrastructure Monitoring, PowerShell, Python, Network Administration, Cloud Infrastructure, Database Management, Automation Scripting, Enterprise Monitoring

Good to Have Skills: LogicMonitor Certified Professional certification, Splunk Certified Power User or Splunk Certified Administrator certification, experience with data ingestion configuration, forwarders setup, creation of searches and dashboards, knowledge of Splunk apps for infrastructure observability, hybrid work model experience, rotational shift operations.

Roles & Responsibilities:

• Design and implement scalable monitoring solutions using LogicMonitor to ensure high availability and performance of critical infrastructure across data center and cloud environments.
• Configure maintain and optimize Splunk based observability including data onboarding dashboards and alerts to provide timely and actionable insights for incident response and problem management.
• Develop automation scripts and reusable components for monitoring configuration deployment and maintenance to reduce manual effort and improve consistency across environments.
• Collaborate with application infrastructure and security teams to define monitoring requirements and translate them into LogicMonitor and Splunk configurations that align with enterprise standards.
• Troubleshoot complex issues in monitoring pipelines including data collection alert noise and dashboard accuracy while driving sustainable fixes and improvements.
• Implement and refine alerting strategies to minimize false positives and ensure rapid detection of real incidents thereby contributing to improved mean time to detect and resolve.
• Document monitoring architectures runbooks and standard operating procedures in clear and comprehensive form to support knowledge sharing and operational continuity across rotational shifts.
• Coordinate with service owners during platform changes and releases to validate monitoring coverage and ensure that new services are onboarded into LogicMonitor and Splunk in timely manner.
• Analyze trends in infrastructure performance and event data to identify capacity risks reliability gaps and opportunities for optimization that support business continuity and cost efficiency.
• Support compliance and audit activities by ensuring that monitoring configurations logs and dashboards adhere to internal policies and external regulatory expectations.
• Work in hybrid and rotational shift model to provide continuous coverage for monitoring operations and incident support while collaborating effectively across time zones and regions.
• Contribute to continuous improvement initiatives by evaluating new features of LogicMonitor and Splunk proposing enhancements and driving small proof of concept efforts that deliver measurable value.
• Engage with vendor support and internal stakeholders to resolve advanced product issues and to stay aligned with recommended practices for LogicMonitor and Splunk deployment and usage.

Experience Required: Seven to eight years of hands on experience in infrastructure monitoring with strong and demonstrable expertise in implementing and administering LogicMonitor in enterprise environments. Advanced proficiency in Splunk including data ingestion configuration and solid understanding of network server database and cloud infrastructure concepts

Key Skills

Education

Any Graduate