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Infrastructure Analyst

Infosys Limited

 

Bengaluru East, Bengaluru, Karnataka, India

Posted On: 1 day ago
Experience: 5+ years
Availability: Onsite
Openings: 1
Category: Infrastructure Analyst
Tenure: Full-time Only
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Description

Manage the full lifecycle of technical integration and migration projects within Telephony domains.

This role is on-site.

Responsibilities

  • Oversee technical integration and migration projects for Webex Calling and RingCentral across the demand lifecycle.
  • Gather client requirements, qualify needs, and prepare technical and commercial proposals with Solution Experts.
  • Construct project plans, submit quotes, place orders with suppliers, and monitor the project budget.
  • Track project execution, follow up on contributor actions, and provide ongoing client reporting.
  • Implement the technical solution via the Managed Service Provider and ensure successful handover to support teams.

Required Skills

  • 5+ years of experience in demand management or project coordination within Telephony domains.
  • Proficiency in Project Management and Demand lifecycle tracking.
  • Experience overseeing integration/migration projects involving Webex Calling and/or RingCentral.
  • Strong ability to manage stakeholders, both internal and external.
  • Demonstrated skill in tracking and reporting on multiple concurrent demands.
  • Familiarity with project management methodologies and tools.
  • Ability to work effectively in cross-functional and geographically distributed teams.

Preferred Skills

  • Experience with Managed Service Provider engagements.
  • Background in technical solution implementation.

Education

Any Gradute

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