Description

Provide L1/L2/L3 support for Teamcenter and NX environments, managing user onboarding and systemic production issues.

Responsibilities

• Resolve systemic production issues and serve as the primary point of contact for problem resolution.
• Manage new user onboarding, including Teamcenter and NX installation and client setup.
• Troubleshoot TC-NX integration, workflow, connection, data/process locks, and import/export issues.
• Support data transfers for parts, BOM, and files with integrated third-party applications.
• Execute unit testing, system integration testing, and UAT, while documenting test cases.

Required Skills

• 6 years of direct experience with Teamcenter configurations and L1/L2/L3 support.
• Expertise in Teamcenter configurations and customizations on server and client sides using BMIDE, ITK, C++, JAVA, and SOA.
• Proficiency in Active Workspace versions and configurations.
• Deep knowledge of Workflows, Classification administration, Project, and Access Manager.
• Experience with TC-NX integration and BMIDE configuration.
• Proven ability to create test case documents and user training manuals.
• Knowledge of source control systems such as GitHub or Mercurial.
• Associate's degree in a computer-related field required.

Preferred Skills

• Bachelor's degree in Computer Science.
• Multi-CAD administration and support experience.

Key Skills

Education

ANY GRADUATE