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Infrastructure Platform Support Engineer

E-Solutions

 

Hartford, CT, USA

Posted On: 15+ days ago
Experience: 10+ years
Availability: Hybrid
Openings: 1
Category: Platform Support Engineer
Tenure: No Preference/Any
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Description

You will provide technical support for a Generative AI platform, focusing on infrastructure stability and model pipeline performance.

This role is on-site.

Responsibilities

  • Assess and enhance data pipeline resilience and model fault tolerance.
  • Identify bottlenecks in model inference and training pipelines to optimize performance.
  • Collaborate with DevOps teams to improve deployments and implement automated testing.
  • Monitor platform performance and troubleshoot issues for platform users.
  • Document technical processes, issues, and solutions for knowledge sharing.

Required Skills

  • 10+ years of experience in support and maintenance.
  • Proficiency with AWS and Azure cloud platforms.
  • Experience provisioning cloud services using Terraform.
  • Hands-on experience troubleshooting services deployed on Kubernetes (EKS).
  • Strong knowledge of Python and Shell scripting.
  • Experience with database management using SQL and Postgres.
  • Practical knowledge of OpenAI technologies.
  • Experience with DevOps build/release pipelines using Jenkins.
  • Familiarity with OpenShift.

Preferred Skills

  • Experience provisioning GenAI cloud services on AWS or Azure.

Education

Any Graduate

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