Description

Key Responsibilities

• Lead end-to-end infrastructure projects from initiation through closure.
• Manage project scope, schedule, risk, dependencies, and stakeholder communications.
• Coordinate with Server, Windows, Linux, Database, Network, Security, Backup, and Storage teams.
• Drive onboarding and migration activities for enterprise workloads.
• Conduct project planning, status reporting, governance reviews, and steering committee meetings.
• Manage project financials, resource allocation, and vendor coordination.
• Ensure delivery of project milestones within agreed timelines.
• Coordinate CAB approvals, implementation planning, and change execution.
• Track risks, issues, dependencies, and mitigation plans.
• Drive customer communication and executive-level reporting.
• Support ServiceNow-driven workflows, ticketing, and operational integrations.

Required Technical Knowledge

The candidate should possess a good understanding of:

Backup Technologies

• Veritas NetBackup
• Commvault
• Cohesity
• Backup Policy Management
• Backup Validation & Restore Testing
• Disaster Recovery Concepts

Storage Technologies

• SAN & NAS Storage
• StoreOnce
• Data Domain
• Storage Capacity Planning
• Storage Lifecycle Management

Infrastructure Knowledge

• Windows & Linux Servers
• VMware Virtualization
• Cloud Platforms (Azure/AWS)
• Network & Security Fundamentals
• DNS, Firewall, Connectivity Concepts

ITSM & Service Management

• ServiceNow
• Incident Management
• Change Management
• Problem Management
• CMDB Concepts
• ITIL Processes

Mandatory Skills

• Minimum 5+ years managing Infrastructure Projects.
• Experience in Backup, Storage, Server, or Datacenter projects.
• Strong stakeholder management skills.
• Experience managing global teams and customers.
• Proficiency in project planning tools.
• Experience conducting governance reviews and executive reporting.
• Knowledge of Agile and Waterfall methodologies.
• Excellent communication and presentation skills.

Preferred Certifications

• PMP / PRINCE2
• ITIL Foundation
• NetBackup / Commvault Certifications
• Microsoft Azure Fundamentals
• VMware Certifications

Key Skills

Education

Bachelor's degree