Description

You will monitor and troubleshoot backend infrastructure and production environments to ensure system stability.

Responsibilities

• Monitor and troubleshoot backend infrastructure, systems, operating systems, and networking.
• Use observability tools to proactively identify and resolve production issues.
• Collaborate with cross-functional teams to manage and resolve incidents.
• Document troubleshooting procedures and maintain accurate technical records.
• Execute system patching and routine maintenance activities.
• Adhere to ITIL practices and established operational procedures.

Required Skills

• 4-5 years of experience for mid-level or 8-10 years for senior-level roles.
• Strong understanding of Linux (Ubuntu) and operating systems.
• Proficiency in systems, operating systems, and networking troubleshooting.
• Experience using observability tools for production monitoring.
• Working knowledge of Jira and basic shell scripting.
• Familiarity with ITIL practices and system patching.
• Ability to work rotational and night shifts.
• Bachelor's degree in Computer Science, IT, or a related field, or any graduate degree.

Key Skills

Education

Any graduate