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Infrastructure Support Engineer

SageBeans

 

Hyderabad, Telangana, India

Posted On: 30+ days ago
Experience: Not specified years
Availability: Hybrid
Openings: 1
Category: Infrastructure Support Engineer
Tenure: No Preference/Any
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Description

You will monitor and troubleshoot backend infrastructure and production environments to ensure system stability.

Responsibilities

  • Monitor and troubleshoot backend infrastructure, operating systems, and networking.
  • Use observability tools to proactively identify and resolve production issues.
  • Collaborate with cross-functional teams to manage and resolve incidents.
  • Execute system patching and routine maintenance activities.
  • Document troubleshooting procedures and maintain accurate technical records.

Required Skills

  • 4-5 years of experience for mid-level or 8-10 years for senior-level roles.
  • Strong understanding of Linux (Ubuntu) and operating systems.
  • Proficiency in systems, operating systems, and networking troubleshooting.
  • Experience using observability tools for production monitoring.
  • Working knowledge of Jira and basic shell scripting.
  • Familiarity with ITIL practices and system patching.
  • Ability to work rotational and night shifts.

Preferred Skills

  • Bachelor's degree in Computer Science, IT, or a related field, or any graduate degree.

Education

Any graduate

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