Description

Key Responsibilities

FileCloud (Primary Responsibility)

• Serve as the lead administrator for FileCloud (Linux/MongoDB environment)
• Manage user provisioning, onboarding, permissions, and access controls
• Troubleshoot user issues and provide ongoing technical support
• Monitor system performance, uptime, and storage utilization
• Ensure security, compliance, and data integrity across the platform
• Partner with internal teams to improve FileCloud usage, workflows, and adoption
• Perform upgrades, patching, and system maintenance

AWS GovCloud & VDI (Secondary Responsibility)

• Administer AWS infrastructure supporting VDI workspaces and core applications
• Monitor cloud environments for performance, availability, and security
• Support deployment, maintenance, and optimization of AWS-based systems
• Assist with infrastructure automation, server builds, and data migration
• Participate in on-call support for patching, upgrades, and issue resolution

Required Skill Set

Demonstrated ability to:

• Serve as a FileCloud administrator, supporting users, resolving issues, and managing platform operations
• Manage AWS infrastructure supporting business applications and VDI environments
• Apply advanced system security practices across cloud and application environments
• Troubleshoot complex distributed systems and user-facing issues
• Communicate clearly across technical and non-technical teams
• Work independently and proactively take ownership of systems
• Provide clear status updates and maintain high-quality standards
• Support after-hours maintenance, including nights and weekends as needed

Requirements

• Hands-on experience administering FileCloud or similar enterprise file-sharing platforms
• Experience with Linux environments and MongoDB
• Experience with AWS (preferred) or other cloud platforms (Azure, GCP)
• Background in enterprise systems administration (client/server environments)
• Experience with cloud adoption, migrations, and infrastructure design
• Strong understanding of networking, storage, and system architecture
• Experience troubleshooting complex cloud and application environments
• Proficiency with Windows, Linux, and command-line tools
• Strong written and verbal communication skills
• Experience in customer-facing support or consulting roles

What Success Looks Like

• FileCloud operates reliably with minimal downtime and strong user satisfaction
• Users are onboarded quickly and supported effectively
• AWS and VDI environments remain stable, secure, and optimized
• Proactive improvements are made to system performance and user experience

Key Skills

Education

Any Graduate