Description

Key Responsibilities
 

• Manage, support, and optimize global infrastructure environments, including on-premise and Azure cloud systems.
   
• Design, deploy, and maintain enterprise endpoint platforms for Windows, macOS, and mobile devices.
   
• Administer endpoint management solutions including Microsoft Intune, Autopilot, Entra ID, and Endpoint Manager.
   
• Support device lifecycle management including provisioning, deployment, refreshes, and decommissioning.
   
• Provide Level 2/3 engineering support for infrastructure and endpoint-related issues.
   
• Engineer and execute infrastructure and endpoint migration/modernization initiatives with minimal business disruption.
   
• Support and maintain Microsoft enterprise technologies including Active Directory, ADFS, DFS, GPO, SCCM, and virtualization platforms.
   
• Implement and maintain endpoint security standards including compliance policies, disk encryption, patch management, and privileged access controls.
   
• Collaborate with global IT teams to ensure integrated infrastructure, networking, identity, and security services.
   
• Participate in infrastructure design discussions focused on scalability, security, reliability, and cost optimization.
   
• Create and maintain detailed technical documentation, operational procedures, and standards.
   
• Monitor infrastructure environments, troubleshoot issues, and drive automation and continuous improvement initiatives.
   
• Support disaster recovery planning, compliance, and infrastructure governance activities.
   

Required Qualifications
 

• 3+ years of experience in IT Infrastructure, Systems Engineering, or Endpoint Engineering roles.
   
• Strong experience with Windows 10/11 enterprise environments and server operating systems (Windows Server 2012/2019/2022).
   
• Hands-on experience with Microsoft Intune, Autopilot, Entra ID (Azure AD), Endpoint Manager, and modern endpoint management.
   
• Experience supporting Azure cloud infrastructure and hybrid environments.
   
• Strong knowledge of Microsoft Enterprise technologies including Active Directory, GPO, SCCM, ADFS, and DFS.
   
• Experience with virtualization platforms such as VMware ESX or Microsoft Hyper-V.
   
• Understanding of LAN/WAN networking and enterprise infrastructure architecture.
   
• Strong troubleshooting, organizational, and documentation skills.
   
• Ability to manage multiple priorities in a fast-paced global environment.
   
• Strong communication and stakeholder management skills.
  
   

Preferred Qualifications
 

• Microsoft Certifications (MCSA, MCSE, MCP)
   
• Azure Certifications (Azure Fundamentals, Azure Administrator, Azure Solutions Architect)
   
• Experience with Cisco ISE, Palo Alto, Cisco Meraki, Silver Peak, or Z-Scaler technologies.
   
• Experience with scripting, automation, and infrastructure optimization.
   
• Knowledge of database technologies such as MS SQL, Oracle, or RDS.
   
• ITIL, CompTIA, Dell, or related industry certifications.
   
• Project management or migration project experience.
   
• Bachelor’s degree in IT, Computer Science, or related field

Key Skills

Education

Bachelor's degree