Description

·         Strong hands-on expertise with Azure Integration Services (Logic Apps, API Management, Service Bus, Event Grid).

·         Proven experience designing and implementing integrations with Salesforce, Workday, ServiceNow, and SQL-based systems.

·         Deep knowledge of API design principles (REST, SOAP, GraphQL), authentication protocols (OAuth, SAML, JWT), and data formats (JSON, XML).

·         Experience with enterprise middleware/iPaaS platforms (MuleSoft, Boomi, Informatica, etc.) a plus.

·         Strong understanding of security, scalability, performance tuning, and monitoring for integrations.

·         Excellent problem-solving, collaboration, and communication skills.

Preferred Skills:

·         Cloud platform certifications (Azure Solutions Architect, Salesforce Integration Architect, etc.).

·         Familiarity with DevOps practices for CI/CD of integration solutions.

·         Experience with data warehousing and analytics integrations.

·         Design and oversee the architecture of ERP, CRM, TMS systems to meet business and technical requirements

·         Lead system integration efforts across finance, sales, operations and customer service platforms

·         Collaborate with business leaders to define system functionality, workflows and reporting needs

·         Evaluate and implement AI-powered features such as predictive forecasting, intelligent lead scoring and automated customer service tools

·         Develop and maintain technical documentation, including architecture diagrams and configuration standards

·         Evaluate and recommend ERP/CRM platforms, tools and enhancements—including AI capabilities—to help achieve business goals

·         Ensure data integrity, security and compliance across all integrated systems

·         Provide technical leadership during system upgrades, migrations and implementations

·         Troubleshoot complex issues and support continuous improvement of system performance and user experience

Key Skills

Education

Bachelor's degree