Description

You will manage international voice operations during night shifts, handling customer inquiries and sales objectives through tele-calling processes.

Responsibilities

• Manage international voice calls and customer interactions to meet service and sales targets.
• Resolve customer inquiries using tele-calling and tele-sales techniques.
• Maintain high service standards across rotational shift schedules.
• Demonstrate strong communication and persuasive skills during customer interactions.
• Provide technical support and problem-solving for customer issues.

Required Skills

• 5+ years of experience in customer service or tele-calling.
• Proven experience handling international voice processes.
• Strong proficiency in technical support and problem-solving.
• Ability to pass the Versant assessment.
• Experience working night shifts and rotational schedules.
• Effective communication and convincing skills.

Preferred Skills

• Background in BPO or call center environments.

Key Skills

Education

ANY GRADUATE