Description

Manage international voice operations and tele-sales processes during night shifts to meet service and sales targets.

This role is on-site.

Responsibilities

• Handle international voice calls and customer interactions to resolve inquiries and achieve sales objectives.
• Provide technical support and problem-solving for customer issues using tele-calling techniques.
• Maintain high service standards across rotational shift schedules, including night shifts.
• Demonstrate strong communication and persuasive skills during customer interactions.

Required Skills

• 5+ years of experience in customer service or tele-calling.
• Proven experience handling international voice processes.
• Strong proficiency in technical support and problem-solving.
• Ability to pass the Versant assessment.
• Effective communication and convincing skills.
• Experience working night shifts and rotational schedules.

Preferred Skills

• Background in BPO or call center environments.

Key Skills

Education

ANY GRADUATE