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International Voice Process

Genesis HR Services

 

Bangalore Rural, Karnataka, India

Posted On: 30+ days ago
Experience: 0+ years
Availability: Hybrid
Openings: 2
Category: Avaya Voice L2 Support
Tenure: Full-time Only
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Description

You will manage international customer calls and provide support within a voice process environment.

Responsibilities

  • Handle incoming international customer calls to resolve inquiries.
  • Provide direct customer support and interaction.
  • Maintain high levels of customer satisfaction during every interaction.
  • Manage US process requirements as needed.

Required Skills

  • 1 to 3 years of experience in a voice process domain.
  • Strong verbal communication skills for international interactions.
  • Proven experience in customer service or customer support.
  • Ability to handle customer interaction and problem-solving tasks.
  • Proficiency in written communication.
  • Experience working within a US process.
  • Ability to work effectively in a team environment.
  • Any Graduate degree.

Education

Any Graduate

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