Description

REQUIRED QUALIFICATIONS

• Experience supporting ServiceNow ITAM, SAM Pro, HAM Pro, CMDB, or related technology governance initiatives.
• Experience supporting project delivery in IT Asset Management, technology operations, regulatory, compliance, risk, or audit-related environments.
• Strong project coordination and organizational skills, with the ability to manage multiple priorities and workstreams under tight timelines.
• Ability to develop structured documentation, status reports, trackers, meeting notes, and follow-up actions with a high degree of accuracy and accountability.
• Working knowledge of ITAM concepts such as asset inventory, software and hardware lifecycle management, ownership, entitlement tracking, and governance controls.
• Strong communication skills with the ability to work effectively across technical and non-technical teams.
• Proficiency in ServiceNow HAM/SAMPro modules and CMDB, Jira and Confluence

PREFERRED QUALIFICATIONS

• Familiarity with regulatory or audit-driven programs requiring evidence management, control support, and documented process execution.
• Prior experience in financial services or another highly regulated industry.
• Experience supporting high-visibility programs with executive reporting and cross-functional stakeholder coordination
• Experience with a variety of ai tools and the ability to appropriately leverage to drive efficiency in day to day tasks

Key Skills

Education

Bachelor's degree