Description

Responsibilities:

• Design and develop end-to-end IT automation workflows using tools such as Tines, Google Apps Script, and Python.
• Automate employee onboarding, offboarding, and access provisioning processes across systems like Okta, Google Workspace, Slack, and Zoom.
• Build event-driven automation pipelines for system alerts, user lifecycle management, and IT workflows.
• Integrate APIs across multiple SaaS and infrastructure platforms to enable real-time automation and data synchronisation.
• Collaborate with Security and IT teams to implement Zero Trust and access automation using IdP integrations (Okta, Google Identity, Azure AD).
• Develop internal tools and scripts to reduce manual IT tasks and improve operational efficiency.
• Maintain automation logic, workflows, and configurations using version control and documentation standards.
• Implement monitoring and alerting for all automation pipelines to ensure reliability and performance.
• Research and adopt new automation frameworks, scripting techniques, and no-code/low-code tools to expand automation coverage.
• Create and maintain technical documentation, SOPs, and automation libraries for cross-team use.
• Automate the creation and maintenance of operational dashboards to provide real-time visibility into IT metrics, system health, and automation performance.
  
   

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or equivalent practical experience.
• 5+ years of experience in IT Automation, IT Engineering, or DevOps-style IT Operations.
• Strong programming and scripting background in Google Apps Script, Python, PowerShell, or JavaScript.
• Proven experience building workflows in automation platforms such as Tines, BetterCloud, Okta Workflows, Zapier, or Workato.
• Strong understanding of API integrations, webhooks, and event-based architecture.
• Experience automating identity and access management (IAM) operations via APIs (Okta, Google Identity, Azure AD).
• Knowledge of cloud-first environments (Google Workspace, AWS, or GCP).
• Familiarity with Zero Trust, SSO, and MFA automation principles.
• Excellent problem-solving, documentation, and analytical skills.
• A strong automation-first mindset — you continuously look for ways to eliminate manual processes and improve scalability

Key Skills

Education

Bachelor's degree