IT Business Analyst

Key Responsibilities:

• Lead the business analysis for IT solutions for Logistics and DTC functions globally.
• Gather and document functional and technical requirements and user stories for WMS and OMS implementations, enhancements, and integrations.
• Collaborate with business teams, solution architects, vendors, and internal IT teams in requirement gathering, design, development, testing, go-live, and hypercare project phases.
• Provide technical and functional leadership on platforms such as Blue Yonder WMS and IBM DOM.
• Ensure successful system integrations with e-commerce platforms, transportation management systems, and global logistics partners.
• Support hypercare and production operations, ensuring system stability and timely issue resolution.
• Develop and maintain project documentation, including requirements, test plans, deployment guides, and training materials.
• Stay current with emerging logistics technologies and industry best practices.

Communication: Facilitate effective communication between offshore and onshore teams, ensuring requirements and use cases are understood.

Qualifications:

• 5+ years of IT Business Analyst or IT Product Owner experience with at least 3 years in logistics or supply chain technology roles.
• 3+ years working in Agile sAFE delivery methodology with JIRA
• Agile sAFE Product Owner and/oor Product Manager certification (preferred)
• Proven experience in functional and technical user story creation and interface mapping
• Proven experience in authoring detailed acceptance criteria associated with functional and technical user stories.
• Proven experience in implementing and supporting WMS and OMS solutions in complex environments.
• Solid understanding of warehouse operations, DTC fulfillment, and global logistics processes.
• Experience working with Blue Yonder (BY) WMS and IBM DOM (preferred), and Oracle ERP (preferred).
• Strong knowledge of system integrations, APIs, middleware, and data mapping.
• Excellent leadership, communication, and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced, global environment.
• Bachelor's degree in Computer Science, Information Systems, or a related field (Master’s preferred).