Description

You will act as an IT Business Analyst supporting technical workflows and requirements gathering.

Responsibilities

• Translate business requirements into technical specifications using MS Visio.
• Facilitate project delivery within Agile and Scrum frameworks.
• Manage documentation and communication across technical and non-technical stakeholders.
• Support IT service management processes using ITIL principles.

Required Skills

• 2 years of experience in business analysis roles.
• Proficiency in MS Office and MS Visio.
• Experience working within Agile or Scrum methodologies.
• Strong verbal and written communication skills.
• Bachelor’s degree in Computer Science, Management Information Systems, or a related field, or equivalent experience.
• Knowledge of ITSM and ITIL frameworks.

Preferred Skills

• Experience with AWS and Cloud environments.
• Ability to write basic SQL queries.
• Experience using Soap UI.

Key Skills

Education

ANY GRADUATE