Description

You will serve as an expert IT Business Analyst for the IT Service Management / REMEDY Modernization project.

Responsibilities

• Elicit, analyze, and document business requirements and business rules from stakeholders and subject matter experts.
• Develop process models, workflow models, conceptual and logical data models, and business rules models.
• Define functional and non-functional requirement specifications and manage product scope.
• Create IT Pre-Project Scoping Statements (PPSS) and apply relevant policies, standards, and guidelines to scoping efforts.
• Produce business process maps, as-is and to-be workflow diagrams, IT capability assessments, and system context diagrams.
• Trace requirements to stakeholder needs and business objectives while facilitating formal approvals.

Required Skills

• 5+ years of experience in Information Technology Business Analysis.
• Expertise in International Institute of Business Analysis (IIBA) and BABOK methodology.
• Proficiency in requirements management software such as Sparx Enterprise Architect or Jama.
• Experience with process mapping, workflow modeling, and use case modeling.
• Ability to develop system use cases, domain models, and business glossaries.
• Strong skills in scope management and requirements management.
• Experience documenting business rules and logical data models.
• Knowledge of Sigma, Google, Amazon, or Microsoft cloud environments.

Preferred Skills

• Experience working within ETPMO standards and practices.

Key Skills

Education

Any Graduate