Description

This is an entry-level role focused on providing hands-on technical support to end-users.

Responsibilities

• Support daily IT needs, including hardware setup, software deployment, and resolving ServiceNow tickets.
• Manage hardware assets, replace parts, and maintain support for laptops and desktops.
• Provide basic technical support for mobile devices.
• Engage with users directly, requiring strong communication and self-motivation.

Required Skills

• Customer Service experience.
• Hardware maintenance and replacement skills.
• Familiarity with CompTIA A+.
• Ability to lift and replace physical hardware components.
• Experience in in-person or customer-facing support.
• Willingness to learn technical systems.
• Basic knowledge of desktop and laptop hardware.

Preferred Skills

• Valid driver's license for site visits.

Key Skills

Education

Any Gradute