Description

Provide onsite IT desktop support for corporate offices and clinics.

Responsibilities

• Deliver onsite support for Windows laptops and desktops, including software installations and data migrations.
• Manage service desk tickets by following communication protocols for arrival, work performed, status, and departure.
• Coordinate with internal IT resources and external vendors for small-scale hardware and application upgrades.
• Troubleshoot mobile devices and desktop hardware to resolve end-user issues.

Required Skills

• 5+ years of experience in technical support roles.
• Proven experience troubleshooting Android and Apple iOS devices.
• Hands-on experience with desktop and laptop hardware support.
• Proficiency in Service Desk operations and remote desktop support.
• Field services experience in an onsite environment.
• Ability to lift up to 70 pounds.
• Valid driver’s license, car insurance, and a dependable vehicle for travel.

Preferred Skills

• Any Graduate degree.

Key Skills

Education

Any Graduate