Description

Key Responsibilities:

• Troubleshoot and resolve complex issues across applications, batch, file transfer, API, database, and infrastructure layers.
• Perform root cause analysis (RCA) and implement remediation to improve resiliency and reduce repeat incidents.
• Implement application enhancements, fixes, and automation to improve performance and reduce operational toil.
• Support integrations and connectivity with internal systems and external networks/vendors via APIs, SFTP, and batch processing.
• Support and maintain interfaces between payments applications and upstream/downstream systems (core, digital channels, fraud/AML, GL, data platforms).
• Execute release, deployment, and configuration changes in accordance with SDLC and change management processes.
• Support testing activities (system, integration, UAT), including data setup, validation, and defect resolution.
• Ensure adherence to security, risk, and compliance standards
• Create and maintain technical documentation, runbooks, operational procedures, and knowledge transfer materials.
• Execute platform modernization efforts (e.g., ISO 20022 adoption, cloud migration, microservices enablement, API modernization).
• Support audit requests and evidence collection; remediate findings and vulnerabilities within SLA.

Required Qualifications:

• 3-5+ years of experience engineering wires payment systems
• Experience with middleware/API platforms, observability tools, and scripting/automation.
• Experience with file-based integrations (SFTP, PGP, batch schedules) and API-based integrations (REST/SOAP, middleware/orchestration).
• Experience with SQL (querying, joins, stored procedures, performance basics).
• Strong troubleshooting skills across application and infrastructure
• Cloud or hybrid environment experience (Azure/AWS)
• Strong communication skills and ability to operate effectively under time pressure.

Technical Skills:

• Databases: SQL Server
• File Transfer: SFTP, key/certificate management
• APIs/Integration: REST/SOAP, JSON/XML, ESB/middleware
• Monitoring: APM + log search + dashboards
• Scheduling: Enterprise batch schedulers (Control-M)
• DevOps: Git, CI/CD pipelines, release automation

Key Skills

Education

Bachelor's degree