Description

Key Responsibilities:

Business Analysis & Requirements Management

• Participate in the demand management process to assist business units in developing business cases, defining project scope, and documenting requirements for new systems or enhancements to existing systems.
• Gather, analyze, validate, and document business, functional, and non-functional requirements.
• Translate business needs into clear solution requirements and technical documentation.
• Conduct stakeholder interviews, workshops, and Joint Application Development (JAD) sessions.
• Identify business process inefficiencies, operational pain points, and opportunities for process improvement.
• Develop and document:
• Business process workflows
• Current and future state analyses
• User stories and use cases
• Functional and system requirements
• System interaction diagrams
• Data mappings and logical data models
• Metadata documentation
• Screen mockups and wireframes
• Reporting and training requirements
• Test cases and acceptance criteria
• Ensure requirements traceability throughout the project lifecycle.
• Support User Acceptance Testing (UAT) activities and validate that business requirements have been successfully implemented.

IT Procurement & Vendor Support

• Support the development of Statements of Work (SOW), solicitation documents, procurement packages, and related artifacts.
• Primarily support IT acquisitions involving software, hardware, professional services, or technology solutions.
• Assist in gathering documentation and information from vendors, contractors, and business stakeholders.
• Collaborate with IT, Procurement, Legal, Security, and technical teams to support vendor evaluations and procurement activities.

SDLC & Project Support

• Participate in Software Development Life Cycle (SDLC) activities and transition requirements to development and project teams.
• Collaborate & support documented requirements with project managers, architects, developers, QA testers, and business teams throughout project execution under the guidance of the IT BA Manager.
• Assist project managers with stakeholder coordination
• Communicate business requirements and priorities to technical implementation teams.
• Create diagrams, charts, specifications, and supporting artifacts to guide/support development and solution design.
• Provide status updates, maintain weekly work logs, and update assigned work tickets.
• Develop task estimates and target completion dates for project schedules and work management activities.

Required Skills & Qualifications

• 5 + Years, Experience working as an IT Business Analyst supporting IT projects, system implementations, or technology procurements.
• 5 + Years, Strong understanding of business/data process analysis methodologies and SDLC processes.
• 5 + Years, Experience facilitating stakeholder meetings, workshops, and JAD sessions.
• 5 + Years, Ability to gather, document, and manage complex business, data, and functional requirements.
• 5 + Years, Experience developing process flows, workflow diagrams, and functional specifications.
• 5 + Years, Strong analytical, communication, presentation, and organizational skills.
• 5 + Years, Ability to work collaboratively with business and technical stakeholders.
• 5 + Years, Experience supporting procurement documentation, vendor coordination, or contract-related activities is preferred.
• 5 + Years, Familiarity with Agile, Scrum, Waterfall, or hybrid project methodologies is preferred.
• 5 + Years, Documenting AS IS & TO BE Process & User Interface Mockups.
• 5+ Years Experience in developing statements/scope of work for contracting and procurement.
• 5 + Years Experience managing multiple projects/tasks at once; Results oriented and highly organized.
• 5 + Years Experience in Strong interviewing, active listening, communication, presentation, moderating meetings, and interpersonal skills –                 influencing, negotiating, etc.
• 5 + Years Experience in Strong written communication skills with the ability to prepare presentations and write scope/specifications.

Work Terms and Conditions

• This position is funded through the Georgia DOT fiscal year. GDOT may exercise the option to renew contracts annually in one-year increments.
• Several successful consultants have continued working through multiple contract extensions; however, GDOT is under no obligation to extend contracts and reserves the right to terminate employment at any time.

Work Schedule & Environment

• This position currently follows a telework/remote hybrid work schedule.
• Work must be performed within the Eastern Time Zone during standard business hours, Monday through Friday.
• The Department observes 12 state holidays annually. Consultants may not work or make up time during holiday weeks without prior management approval.
• Extended leave requests during the first year of service (two weeks or greater) are discouraged unless disclosed prior to offer acceptance.
• Consultants must maintain a personal cell phone for business-related communications.

Preferred Qualifications

• Experience supporting government or public-sector IT initiatives.
• Experience with procurement lifecycle documentation and vendor management.
• Familiarity with workflow automation, business process improvement, and enterprise applications.
• Experience using tools such as Jira, ServiceNow, Visio, SharePoint, Balsamiq, or similar platforms.
• Strong problem-solving skills and attention to detail.
• Excellent communication, teamwork, and collaboration skills
• Able to work in a fast-paced environment

Education Qualifications

• Minimum, bachelor’s degree in a relevant discipline (Computer Science, Information Technology Systems) Required.
• Active IT Certified Business Analysis Professional (CBAP) Certification Preferred

Key Skills

Education

Bachelor's degree