Description

You will own the end-to-end business analysis lifecycle, translating complex business needs into clear technical requirements and supporting IT procurement and vendor management.

This role is hybrid.

Responsibilities

• Gather, analyze, and document business, functional, and non-functional requirements through stakeholder interviews, workshops, and JAD sessions.
• Develop process workflows, current/future state analyses, user stories, system interaction diagrams, and data mappings to guide development teams.
• Support IT procurement activities by creating Statements of Work (SOW), solicitation documents, and vendor evaluation artifacts.
• Facilitate User Acceptance Testing (UAT) and ensure requirements traceability throughout the project lifecycle.
• Collaborate with project managers, architects, and QA to communicate priorities, provide status updates, and manage work tickets.

Required Skills

• 5+ years of experience as an IT Business Analyst supporting system implementations or technology procurements.
• Strong understanding of SDLC processes and methodologies including Agile, Scrum, Waterfall, or hybrid approaches.
• Proficiency with Jira, ServiceNow, Visio, SharePoint, and Balsamiq for requirements documentation, workflow diagrams, and wireframes.
• Proven ability to facilitate stakeholder meetings, conduct active listening sessions, and negotiate requirements.
• Experience developing AS IS & TO BE process maps and UI mockups.
• Strong written and verbal communication skills with the ability to prepare presentations and scope documents.
• Ability to manage multiple projects simultaneously while maintaining high organization and results orientation.

Preferred Skills

• Experience supporting procurement documentation, vendor coordination, or contract-related activities.

Key Skills

Education

Bachelor's degree