Description

You will provide on-site end-user support and hardware maintenance for local facilities.

Responsibilities

• Perform hardware break/fix and warranty support for desktops, laptops, tablets, and workstations.
• Diagnose and resolve operating system and application issues, including reimaging systems.
• Manage asset inventory, configuration database entries, and hardware/software procurement.
• Deliver primary support to executive users and assist with equipment moves.

Required Skills

• 5+ years of experience in IT field services or a related area.
• Strong hardware break/fix skills for desktops, workstations, notebooks, and Dell tablets.
• Advanced Microsoft operating system troubleshooting skills.
• Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Basic understanding of networks, Intel servers, and telecoms.
• Ability to support mobile devices and printers.
• Strong problem-solving, critical thinking, and time management skills.
• Valid driver's license and reliable transportation for local travel.
• Ability to walk long distances across large facilities and pass a background security check.

Preferred Skills

• Experience supporting executive users in a high-touch environment.

Key Skills

Education

Any Graduate